We are Defensor Security and we are committed to safeguarding your privacy.

 

This policy sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us.

We are a data controller which means we are responsible for how we store and use your personal data. We are required under data protection legislation to notify you of the information in this privacy notice.

This notice is applicable to all our current and previous customers.

 

What information do we collect?

 

We collect and store personal details such as your name and address for the purposes of meeting your servicing and warranty requirements.

 

How do we use your personal data.

 

We use your information to deal with enquiries, faults and complaints.

 

We also use your data for our statutory and regulatory obligations such as issuing SSAIB Certificates of Conformity.

 

Disclosing your personal data to others.

 

We will not share your data with anybody else except for our regulatory body - The Security Systems and Alarms Inspection Board (SSAIB).

 

Where we store your data.

 

Your data is stored on a password protected computer and is backed up to a password protected hard drive.

 

How long do we keep your personal data for?

 

We keep your personal data for as long as it is necessary to provide you with a service in relation to your security system.

 

How secure is my data?

 

As described above all computer systems are password protected, and the office is protected by a security system,.

 

Your rights.

 

Under certain circumstances by law you have the right to: -

 

Request access to your personal information.

 

Request correction of your information.

 

Request erasure of your personal information.

 

Object to the processing of your personal information.

 

Request the restriction of the processing of your personal information.

 

If you wish to view, verify or correct your personal information please write to us at Defensor Security, Meadow House, Westergate Street, Westergate, West Sussex PO20 3QU

 

Your right to complain.

 

Please contact the Information Commissionairs Office ICO 0303 123 113